Privacy Policy

Who are we?

We are VEBA Limited  [“VEBA”], a company based in the UK (71-75 Shelton Street, London, WC2H 9JQ). We provide executive and business assistance services.

What does this Policy cover?

VEBA takes your personal data seriously. This policy:

• sets out the types of personal data that we collect about you;
• explains how and why we collect and use your personal data;
• explains how long we keep your personal data for;
• explains when, why and with who we will share your personal data;
• sets out the legal basis we have for using your personal data;
• explains the effect of refusing to provide the personal data requested; 
• explains the different rights and choices you have when it comes to your personal data; and 
• explains how we may contact you and how you can contact us.

What personal data do we collect about you? 

We collect the information necessary to be able to answer your enquires about, quote for and provide you with tailored executive and business assistance. This information includes information about your business, its operations, finances, contacts and relevant and necessary logins, where shared.  We never collect sensitive personal data from you, and further process this data, unless you have given your explicit consent for this.

Where do we collect personal data about you from? 

The following are the different sources we may collect personal data about you from: 

Directly from you. This is information you provide to us while enquiring about our services. 

Through publicly available sources. We use the following public sources:  

• LinkedIn 
• All currently available information available on the internet/in the public domain 

How do we use your personal data? 

We use your personal data in the delivery of the work which you have asked us to work on and in order to charge you for that work, as agreed.  

How long do we keep your personal data for? 

We keep your information in accordance as follows: 

• Prospective clients: Following an enquiry to VEBA, we will keep your personal data for 12 months. 
• Client contact details: Up to five years after we finish working for you. 

We only retain your information for as long as is necessary for us to use your information as described above or to comply with our legal obligations. However, please be advised that we may retain some of your information after you cease to use our services, for instance if this is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes. 

When determining the relevant retention periods, we take into account factors including: 

1. our contractual obligations and rights in relation to the information involved; 
2. legal obligation(s) under applicable law to retain data for a certain period of time; 
3. our legitimate interest where we have carried out a balancing test (see legal basis below); 
4. statute of limitations under applicable law(s); 
5. (potential) disputes; 
6. if you have made a request to have your information deleted; and 
7. guidelines issued by relevant data protection authorities. 

Otherwise, we securely erase your information where we no longer require your information for the purposes collected.

Who do we share your personal data with? 

We will only share your personal data with people who you have asked us to or who we are reasonably expected to for the delivery of the agreed work, e.g. when obtaining quotes for services on your behalf and setting up meetings. 

We may also conduct checks to verify the information you have provided.

What legal basis do we have for using your information? 

Our processing is necessary for one or more of the following reasons: 

• Legitimate interests: we need the information in order to be able to offer to you, answer your enquires about, quote for and provide you with our services. This applies to prospective and current clients. 
• Consent: you have given clear consent for us to process the personal data for a specific purpose. This applies for prospective and current clients, 
• Contract: the processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract. This may involve the processing of more detailed personal data including sensitive data such as health information that you or others provide about you. In that case, we always ask for your consent before undertaking such processing.

What happens if you do not provide us with the information we request or ask that we stop processing your information? 

If you do not provide the personal data necessary, or withdraw your consent for the processing of your personal data, we may not be able to quote for or provide you with our services. 

Do we make automated decisions concerning you? 

We do not carry out automated decisions concerning you. 

Do we use Cookies to collect personal data on you? 

We may use cookies to collect your personal data – your IP address – when you browse. 

With your consent we may use cookies to analyse website traffic and optimise your website experience by tracking behavioural data such as clicks and individual page visits. By accepting our use of cookies, your data will be aggregated with all other user data. 

Do we transfer your data outside the EEA? 

We will only transfer your personal data to clients and partners in countries outside the EEA with your consent before undertaking such processing; otherwise we do not transfer personal data out of the EEA.

What rights do you have in relation to the data we hold on you? 

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country. 

Rights and what they mean

The right to be informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy. 

The right of access: You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law. 

The right to rectification: You are entitled to have your information corrected if it’s inaccurate or incomplete.

The right to erasure: This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

The right to restrict processing: You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

The right to data portability: You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.

The right to object to processing: You have the right to object to certain types of processing, including processing for direct marketing.

The right to lodge a complaint: You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

The right to withdraw consent: If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

• baseless or excessive/repeated requests, or 
• further copies of the same information. 

Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

How will we contact you? 

We may contact you by phone, email or social media. If you prefer a particular contact means over another please just let us know. 

How can you contact us?

If you are unhappy with how we’ve handled your information, or have further questions on the processing of your personal data, contact us here: finance@vebapartners.co.uk.